Usability analysis
If your digital product:
- Low conversion rate;
- Negative user feedback;
- High abandonment rate and low user retention.
Then your product needs a usability analysis.
Quick identification
Quickly uncover obstacles that frustrate your users.
Improved experience
Transform your website into an intuitive and pleasant environment for visitors.
Simple Process
Complete and accessible analysis, with clear and actionable results.
How does it work?
Our user experience and usability specialist will carry out an audit of your website or product. The objective is to identify problems, navigation barriers and also provide suggestions for improvements with correction recommendations.
What will be evaluated?
Each aspect of your website will be evaluated in detail by experts in user experience and usability:
- Usability;
- Accessibility;
- Visual identity (colors, images, typography);
- Technical performance;
- Information Architecture;
- Navigation flow and business rules;
- Analysis of communication and tone of voice;
- SEO;
- User journey: from the moment they arrive at your product, until after-sales.
What type of product is it suitable for?
It is recommended for digital products, in general: websites (institutional, e-commerce), applications and digital systems. Ideal for either a new product or an existing one, and in the following situations:
- If you are going to launch a new product;
- If your customers abandon browsing at a certain point;
- If your customers have difficulty finding certain information;
- When you need quick answers about usability and accessibility issues;
- If you need to evaluate your product’s navigation consistency.
What will I receive?
You will receive a detailed, personalized report with an action plan. Each item is aimed at improving each aspect and increasing your growth potential.
- Detailed and user-friendly report describing the analysis;
- Suggestion for prioritizing what needs to be changed.If you are going to launch a new product.
What are the steps?
- We schedule an initial conversation to understand your needs;
- An action plan is made, describing what will be done. The deadline and values will also be explained here;
- Continuing, the work begins;
- Final presentation and delivery of the report.
Common Questions
1- How can DAGS help improve the User Experience (UX) of my products or services?
Our User Experience (UX) consultancy carries out a comprehensive analysis of your platform, identifies weaknesses in the user experience and proposes solutions to improve it, increasing usability, accessibility and overall user satisfaction. User Experience refers to the way users interact with a product or service. It is critical to the success of your business, as a good experience can increase customer satisfaction, brand loyalty and conversion.
2- What are the benefits for my business?
Investing in UX can lead to reduced customer support costs, increased customer retention, and greater user engagement.
3- What are the steps involved in UX consultancy work?
The steps depend on the size of the scope and your needs, but basically: understanding the problem, evaluating the site and presenting the results.
4- What is my role or that of my team during the consultancy process?
Generally, we request the active participation of at least one person who is well involved with the product to provide information/details about the business and collaborate as necessary.
5- How much does UX consultancy cost?
Costs vary depending on the project scope, duration and complexity involved. We will provide a personalized proposal after an initial discussion about your needs.
6- How long will it take to see the results of the improvements implemented?
This can vary based on the project, but you can generally expect to see measurable improvements in user experience within a few months of implementing proposed solutions.
7- What other questions can UX consultancy help me with?
- Low conversion rate: If the website or application is not converting visitors into customers or is not achieving the desired results;
- Negative user feedback: If users are expressing dissatisfaction with the product experience, whether through direct criticism, poor ratings, or low retention;
- High abandonment rate: If users abandon the website or application before completing a desired action, such as making a purchase or filling out a form;
- Difficulty competing in the market: If competitors offer superior user experiences, this puts your business in a disadvantageous position, affecting your ability to retain customers and attract new ones;
- Low user retention: If users do not return to the website or app after their first visit.
Get in touch
Count on DAGS to evolve your business together
1- We schedule a meeting to better understand your needs;
2- We define objectives and deadlines;
3- We offer support and maintenance after the end of the project.